Your privacy matters to us. This policy explains exactly what personal data jilliace collects, why we collect it, how we use it, and the rights you have over your information.
Our Commitment
A plain-language overview of our core privacy commitments. The full legal text is available in the sections below.
All personal data stored by jilliace is protected using industry-standard encryption. Your account details, payment information, and transaction history are secured at rest and in transit using SSL/TLS protocols.
jilliace does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the platform, process transactions, and improve your experience.
You have the right to access, correct, and request deletion of your personal data. jilliace provides straightforward processes for exercising these rights through your account settings or by contacting support.
jilliace uses cookies to improve platform performance and personalize your experience. We are transparent about what cookies we use and why. You can manage your cookie preferences at any time.
jilliace operates in compliance with applicable Philippine data protection laws and regulations. We maintain strict data governance standards and conduct regular reviews of our privacy practices.
You can opt out of marketing communications from jilliace at any time. Simply update your communication preferences in your account settings or follow the unsubscribe link in any marketing email.
Important Notice: This Privacy Policy ("Policy") describes how jilliace ("jilliace," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") of the jilliace platform at jilliace.com. By using the jilliace platform, you consent to the data practices described in this Policy. Please read it carefully.
jilliace is committed to protecting the privacy and personal data of all users of the jilliace platform. This Privacy Policy explains in clear terms what personal information we collect from you, how we use it, who we may share it with, and what rights you have in relation to your data.
This Policy applies to all personal data collected through the jilliace website, mobile platform, customer support channels, and any other services operated by jilliace. It applies to all registered players, visitors, and any other individuals whose personal data we process in connection with the jilliace platform.
This Policy should be read alongside the jilliace Terms and Conditions, which govern your use of the platform. By registering an account or using any part of the jilliace platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jilliace is the data controller responsible for the personal data collected through the jilliace platform. As data controller, jilliace determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.
If you have any questions about how jilliace processes your personal data, or if you wish to exercise any of your data rights, you may contact us using the contact details provided in Section 15 of this Policy.
jilliace collects various types of personal data to operate the platform, provide services, and comply with legal obligations. The categories of personal data we collect include:
jilliace collects personal data through the following methods:
jilliace processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create and maintain your jilliace account, authenticate your identity, and provide access to platform features. |
| Transaction Processing | To process deposits, withdrawals, and gaming transactions. To maintain accurate financial records. |
| Identity Verification | To verify your age (21+), identity, and address as required by law and to prevent fraud and money laundering. |
| Customer Support | To respond to your inquiries, resolve disputes, and provide technical assistance. |
| Platform Improvement | To analyze usage patterns, improve platform performance, and develop new features and services. |
| Marketing Communications | To send promotional offers, bonuses, newsletters, and other marketing materials (with your consent). |
| Legal Compliance | To comply with legal obligations, including anti-money laundering (AML) regulations, tax reporting, and regulatory requirements. |
| Fraud Prevention | To detect and prevent fraudulent activity, bonus abuse, collusion, and other prohibited conduct. |
| Responsible Gaming | To monitor gaming behavior, enforce deposit limits, and support responsible gaming initiatives. |
jilliace processes your personal data on the following legal bases:
jilliace does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your personal data with the following categories of recipients:
We share data with trusted third-party service providers who assist us in operating the platform, including:
We share limited data with third-party game providers to enable you to play games on the jilliace platform. Game providers may collect technical data such as IP address and device information.
We may disclose your personal data to regulatory authorities, law enforcement agencies, and government bodies when required by law or to comply with legal obligations, including anti-money laundering investigations and tax reporting.
We may share data with legal counsel, auditors, and other professional advisors in connection with legal proceedings, regulatory compliance, or business operations.
In the event of a merger, acquisition, or sale of all or part of jilliace's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
Third-Party Responsibility: jilliace requires all third-party service providers to implement appropriate security measures and to process personal data only as instructed by jilliace. However, jilliace is not responsible for the privacy practices of third-party websites or services linked from the jilliace platform.
jilliace uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device when you visit a website.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of the jilliace platform.
For more information on how to manage cookies, visit your browser's help section or consult the following resources:
jilliace retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Specific retention periods include:
After the applicable retention period expires, jilliace will securely delete or anonymize your personal data in accordance with our data retention and deletion policies.
jilliace takes data security seriously and implements industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
Our security measures include:
Your Responsibility: While jilliace implements strong security measures, you are responsible for maintaining the confidentiality of your account credentials. Use a strong, unique password and enable two-factor authentication (2FA) for enhanced security. Never share your password with anyone.
Under applicable data protection laws, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact jilliace customer support using the contact details provided in Section 15. We will respond to your request within 30 days.
The jilliace platform is strictly intended for individuals aged 21 years or older. jilliace does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from an individual under 21 years of age, we will take immediate steps to delete such data and close the associated account. Any winnings will be forfeited, and deposits will be returned without interest.
If you believe that jilliace has collected personal data from an individual under 21 years of age, please contact us immediately using the contact details in Section 15.
jilliace operates primarily in the Philippines. However, some of our service providers and partners may be located outside the Philippines. When we transfer your personal data to countries outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Such safeguards may include:
jilliace reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Any changes will be effective immediately upon posting the updated Policy on the jilliace platform.
We will notify you of material changes to this Policy by email or through a prominent notice on the jilliace platform. Your continued use of the platform following any modification constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how jilliace protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how jilliace processes your personal data, please contact us:
Email: [email protected]
Customer Support: [email protected]
Live Chat: Available 24/7 on the jilliace platform
jilliace is committed to addressing your privacy concerns promptly and transparently. We will respond to all inquiries within 30 days.
Your Privacy is Protected
Now that you understand how we protect your data, join thousands of Filipino players enjoying secure, encrypted gaming at jilliace. Fast GCash deposits, 24/7 support, and strict privacy standards. Must be 21+.